Questions & answers
Diets and allergens, where our supplements are made, how to take them, delivery and returns.
Products
Are your supplements suitable for all diets?
Our formulas suit a wide range of diets, but not every product suits every diet. Each product page lists its dietary information and allergens: ACV MetaBoost is vegan, vegetarian, gluten-free and dairy-free; LuminaGlow contains fish collagen; BrainLink contains soy. If you have specific concerns, check the label or ask your healthcare provider.
Where are your products made?
Every pot is made in the United Kingdom, to Good Manufacturing Practice (GMP), and goes through quality and safety checks.
How do I know which product is right for me?
Read the product descriptions and directions carefully. If you have a medical condition, take medication, or are pregnant or breastfeeding, speak to a healthcare professional before starting any supplement.
How many capsules should I take?
Follow the directions on the label and on each product page, and do not exceed the recommended daily dose.
Orders and delivery
Do you offer international shipping?
Yes, we ship to several countries outside the UK. Shipping options and fees are calculated at checkout, and delivery times vary by location.
Can I return or exchange a product?
Yes. Unused, unopened products in their original packaging can be returned within 14 days of purchase. See our Return & Exchange Policy for the details.
How can I contact customer service?
Email contact@genovacore.com or message us on WhatsApp at +44 7467 389821. We’re happy to help with any questions.
Still have a question?
Write to us or send a WhatsApp message and we’ll get back to you.